Effective Date: May 2026

Welcome to Prime Sports Coach Hub. This Cancellation Policy outlines the terms governing the cancellation of subscriptions, recruitment packages, job posting services, and other paid services offered through https://primesportscoachhub.com/.

By purchasing any service from Prime Sports Coach Hub, you agree to this Cancellation Policy.


1. General Cancellation Policy

Prime Sports Coach Hub provides digital recruitment and hiring solutions for sports academies, educational institutions, sports organizations, recruiters, employers, coaches, and sports professionals.

Users may request cancellation of eligible services in accordance with the terms outlined below.

Cancellation of a service does not automatically qualify for a refund. Refund eligibility, if any, shall be governed by our Refund Policy.


2. Starter Package Cancellation

Starter Package – ₹17,777

Includes:

  • 5 Job Postings

  • Access to Verified Coach Profiles

  • Standard Verification Reports

  • Coach Shortlisting Features

  • Email Support

Users may cancel future use of the package at any time.

However, once any of the following actions have occurred, the package shall be considered activated and utilized:

  • Job posting has been published.

  • Candidate profiles have been accessed.

  • Verification reports have been generated.

  • Shortlisting features have been used.

No cancellation-based refund shall be available after activation.


3. Professional Package Cancellation

Professional Package – ₹37,777

Includes:

  • 10 Job Postings

  • Access to Verified Coach Profiles

  • Full Compliance Documentation

  • Coach Shortlisting Features

  • Priority Phone & Email Support

Cancellation requests may be submitted prior to package activation.

Once any recruitment service, profile access, compliance documentation, or support activity has commenced, cancellation will not result in any refund or credit.


4. Enterprise Package Cancellation

Enterprise Package – ₹37,777

Includes:

  • Unlimited Job Postings

  • Access to Verified Coach Profiles

  • Custom Compliance Package

  • Interview Scheduling Support

  • Dedicated Phone & Email Support

Due to the customized nature of Enterprise services, cancellation requests must be submitted before onboarding or service commencement.

Once recruitment support, compliance services, candidate access, or interview scheduling assistance has begun, the package cannot be cancelled for a refund.


5. Subscription Renewal Cancellation

Where recurring subscriptions are offered, users may cancel automatic renewal at any time before the next billing cycle.

Upon cancellation:

  • Future recurring payments will stop.

  • Current subscription benefits will remain active until the end of the existing billing period.

  • No partial refund will be issued for unused subscription periods.


6. Cancellation Request Procedure

To request cancellation, users must contact Prime Sports Coach Hub in writing and provide:

  • Registered Account Name

  • Registered Email Address

  • Package Purchased

  • Transaction Reference Number

  • Reason for Cancellation

Cancellation requests submitted without sufficient information may experience processing delays.


7. Effect of Cancellation

Following cancellation:

  • Access to premium recruitment services may be removed.

  • Job posting privileges may be suspended.

  • Candidate database access may be revoked.

  • Premium support services may be discontinued.

  • User accounts may revert to standard access levels where applicable.


8. Platform Rights

Prime Sports Coach Hub reserves the right to suspend, restrict, or terminate services without prior notice if:

  • Users violate the Terms & Conditions.

  • Fraudulent activity is detected.

  • Payment disputes arise.

  • Legal or regulatory requirements necessitate action.

Such actions shall not entitle the user to a refund.


9. Policy Updates

Prime Sports Coach Hub reserves the right to amend this Cancellation Policy at any time.

Any modifications will become effective immediately upon publication on the website.


10. Contact Information

For cancellation requests or subscription-related inquiries, please contact:

Prime Sports Coach Hub

Website: https://primesportscoachhub.com/

Email: hiring@primesportscoach.com

All cancellation requests should be submitted in writing to ensure proper review and processing.